Consumer Advocacy Association does not accept paid sponsorships, commissions or affiliate partnerships. We are an unbiased, independent nonprofit organization that receives no compensation for it's reviews.
Umbrella Company: Credit Manager, operated by Kevin Lam
Credit Strike, based in Orlando, Florida, operates under the umbrella of the software company Credit Manager and achieves a respectable overall trust score of 78 out of 100. This assessment reflects the company's performance in client satisfaction and the broader implications of its business model as part of a larger network operated by Kevin Lam.
Review Summary:
Credit Strike presents itself as an independent credit repair entity but is fundamentally a subsidiary or "shell company" for Credit Manager. This relationship raises concerns about the transparency of its operations and the true autonomy of its service delivery, as core functions such as sales, client processing, and customer service are centrally managed by the parent company, Credit Manager.
Operational Model and Transparency:
The operational structure of Credit Strike, being heavily integrated into Credit Manager's broader corporate framework, poses questions about the transparency and individual efficacy of the company. This model, while potentially efficient in leveraging centralized resources, may obscure the lines of accountability and client service customization, leading some clients and observers to question whether this arrangement serves broader corporate profitability over client-centric service.
Client Feedback and Communication:
Credit Strike scores relatively well in customer reviews, indicating general satisfaction with the outcomes of their services. However, communication scores are notably lower, suggesting that the centralized model may impact the quality and responsiveness of client interactions, possibly due to the depersonalized nature of service delivery that can occur in larger, more integrated operations.
Service Effectiveness and Client Satisfaction:
While overall client result satisfaction is moderate, it reflects a mix of satisfaction with the credit repair outcomes achieved and some dissatisfaction likely tied to service personalization and engagement. The effectiveness of Credit Strike’s credit repair services, as mediated through a larger corporate structure, shows that while successful outcomes are frequently achieved, the experience and engagement levels might not meet all clients' expectations.
Pricing and Perceived Value:
Credit Strike’s pricing and value scores are relatively strong, suggesting that many clients feel the services are priced fairly relative to the benefits received. This aspect of the business appears to be well-received, indicating a competitive pricing strategy that aligns well with client perceptions of value.
Conclusion:
Credit Strike offers competent credit repair services that many clients find beneficial and cost-effective. However, the company's integrated nature within a larger corporate entity calls for greater transparency about the autonomy and specific operations of Credit Strike itself. Potential clients should inquire about the specifics of service delivery and consider how the company's business model might impact their personal experience and the customization of their credit repair process.
Texas Capital Building Complex
Austin, Texas, 78711